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Engineering Computing Support provides computing assistance to faculty, staff and students of the Samueli School of Engineering.

UCI also has a separate, large central computing support organization called the UCI Office of Information Technology.  UCI uses a distributed computer support model, with many central services provided by OIT or offered as a paid service, and additional support for school-specific needs provided by the Engineering Computing Support team. You can contact OIT support at oit@uci.edu, or call them at 949-824-2222. Campus-wide service outages are reported at https://status.oit.uci.edu

Faculty & Researchers

Most Engineering faculty operate their own research computers, often with assistance or consultation with Engineering Computer Support. We can also help you interface with OIT. Contact us at helpdesk@eng.uci.edu.

Admininstrative Staff

For assistance open a ticket with Engineering Computing Support by sending email to helpdesk@eng.uci.edu.

Students

Information about what to buy, computing labs and software is available at http://laptops.eng.uci.edu or contact labs@eng.uci.edu.

Services Quick Reference:

• Accounts & Passwords
  • UCI Login (UCInetID)
    • Activate my UCInetID
  • Multi-factor Authentication (DUO)
    • DUO emergency backup codes
  • Virtual Private Network (VPN)
• Administrative Services
  • Data Warehouse and Business Intelligence
  • Software and Hardware Purchasing and Licensing
  • Mailing lists and ZOTmail
    • Manage my ZOTmail Subscriptions
• Collaboration Tools
  • Conferencing Services
  • Zoom Video conferencing
  • Microsoft Teams
  • UCI Google Apps
  • UCI GitHub Code Repository
• E-mail & Calendar
  • E-mail
  • UCI Google Apps (Gmail and Calendar)
  • UCI Office 365 (Email, Calendar, Messaging)
• Research Computing
  • Research Computing Cyberinfrastructure Center
  • High Performance Computing Cluster
  • Campus Research Storage Pool (1TB research storage/faculty)
• Teaching and Learning
  • Teach Anywhere: Remote Teaching resources
  • Canvas learning management platform
  • Lecture capture (Yuja)
  • Campus Instructional Lab Classrooms
  • Campus Drop-in Computer Labs
  • Smart Classrooms
  • Staff Computer Training Labs
  • Instructional printing (PayPrint)
• Network Services
  • Connecting to the UCI Network
  • Connecting a server
  • UCI Network Overview
  • WiFi (UCInet Mobile Access)
  • eduroam (Secure research and education WiFi)
  • Residential Housing Network
  • Server Registration (network services to off-campus)
  • Network Service Request (change a network outlet)
  • DNS IP Address Request (connect a new computer to the network)
• Server Infrastructure
  • Virtual "Cloud" Server Hosting
  • OIT Data Center (server room)
  • Data Backup and Recovery
  • System Administration Services
• Security and Privacy
  • Information Security
  • Privacy