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Engineering Computing Support provides information technology assistance to faculty, staff and students of the Samueli School of Engineering.

UCI has a large central computing support organization called the UCI Office of Information Technology.  UCI uses a distributed computer support model, with many central services supported directly by OIT and additional support for school-specific needs provided by the Engineering Computing Support team. You can contact OIT support at oit@uci.edu, or call them at 949-824-2222. Campus-wide service outages are reported at https://status.oit.uci.edu

Most Engineering faculty operate their own research computers, often with assistance or consultation with Engineering Computer Support.

Information for Engineering Undergraduate and Graduate students about computing, labs and software is available at http://laptops.eng.uci.edu

For technical support, you can open a ticket with Engineering Computing Support by sending email to helpdesk@eng.uci.edu.

Services Quick Reference:

• Accounts & Passwords
  • UCI Login (UCInetID)
    • Activate my UCInetID
  • Multi-factor Authentication (DUO)
  • Virtual Private Network (VPN)
• Administrative Services
  • Data Warehouse and Business Intelligence
  • Software and Hardware Purchasing and Licensing
  • Mailing lists and ZOTmail
    • Manage my ZOTmail Subscriptions
• Collaboration Tools
  • Conferencing Services
  • Zoom Video conferencing
  • Microsoft Teams
  • UCI Google Apps
  • UCI GitHub Code Repository
• E-mail & Calendar
  • E-mail 
  • UCI Google Apps (Gmail and Calendar)
  • UCI Office 365 (Email, Calendar, Messaging)
• Research Computing
  • Research Cyberinfrastructure Center
  • High Performance Computing Cluster
  • Campus Research Storage Pool (1TB research storage/faculty)
• Teaching and Learning
  • Teach Anywhere: Remote Teaching resources
  • Canvas learning management platform
  • Lecture capture (Yuja)
  • Campus Instructional Lab Classrooms
  • Campus Drop-in Computer Labs
  • Smart Classrooms
  • Staff Computer Training Labs
  • Instructional printing (PayPrint)
• Network Services
  • UCI Network Overview
  • WiFi (UCInet Mobile Access)
  • eduroam (International research and education WiFi)
  • Residential Housing Network
  • Server Registration (network services to off-campus)
  • Network Service Request (change a network outlet)
  • DNS IP Address Request (connect a new computer to the network)
• Server Infrastructure
  • Virtual "Cloud" Server Hosting
  • OIT Data Center (server room)
  • Data Backup and Recovery
  • System Administration Services
• Security and Privacy
  • Information Security
  • Privacy