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Engineering Computing Support provides computing assistance to faculty, staff, researchers and students of the Samueli School of Engineering. If you are from another academic school go here to find your school's computer support team.

UCI also has a separate, large central computing support organization called the UCI Office of Information Technology.  UCI uses a distributed computer support model, with many central services provided by OIT or offered as a paid service, and additional support for school-specific needs provided by the Engineering Computing Support team. You can contact OIT support at oit@uci.edu, or call them at 949-824-2222. Campus-wide service outages are reported at https://status.oit.uci.edu

Faculty & Researchers

Most Engineering faculty operate their own research computers, often with assistance or consultation with Engineering Computer Support. We can also help you interface with OIT. Contact us at helpdesk@eng.uci.edu.

Admininstrative Staff

For assistance open a ticket with Engineering Computing Support by sending email to helpdesk@eng.uci.edu.

Students

Information about what to buy, computing labs and software is available at http://laptops.eng.uci.edu or contact labs@eng.uci.edu.

Student housing are supported by OIT Resnet. https://www.oit.uci.edu/services/infrastructure/resnet/

Services Quick Reference:

• Accounts & Passwords
  • UCI Login (UCInetID)
    • Activate my UCInetID
  • Multi-factor Authentication (DUO)
    • DUO emergency backup codes
  • Virtual Private Network (VPN)
• Administrative Services
  • Data Warehouse and Business Intelligence
  • Software and Hardware Purchasing and Licensing
  • Mailing lists and ZOTmail
    • Manage my ZOTmail Subscriptions
• Collaboration Tools
  • Conferencing Services
  • Zoom Video conferencing
  • Microsoft Teams
  • UCI Google Apps
  • UCI GitHub Code Repository
• E-mail & Calendar
  • E-mail
  • UCI Google Apps (Gmail and Calendar)
  • UCI Office 365 (Email, Calendar, Messaging)
• Research Computing
  • Research Computing Cyberinfrastructure Center
  • High Performance Computing Cluster
  • Campus Research Storage Pool (1TB research storage/faculty)
• Teaching and Learning
  • Teach Anywhere: Remote Teaching resources
  • Canvas learning management platform
  • Lecture capture (Yuja)
  • Campus Instructional Lab Classrooms
  • Campus Drop-in Computer Labs
  • Smart Classrooms
  • Staff Computer Training Labs
  • Instructional printing (PayPrint)
  • Attendance Check-in (offered by ICS)
• Network Services
  • Connecting to the Engineering Network
  • Connecting a server
  • UCI Network Overview
  • WiFi (UCInet Mobile Access)
  • eduroam (Secure research and education WiFi)
  • Residential Housing Network
  • Server Registration (network services to off-campus)
  • Network Service Request (change a network outlet)
  • DNS IP Address Request (connect a new computer to the network)
• Server Infrastructure
  • Virtual "Cloud" Server Hosting
  • OIT Data Center (server room)
  • Data Backup and Recovery
  • System Administration Services
• Security and Privacy
  • Information Security
  • Privacy